Privacy Policy

**Legal Disclaimer**

This website **www.designfactor.in** is owned and operated by **Design Factor**, an interior design firm located at **Block I, Kirti Nagar, New Delhi - 110015, India** ("we," "us," or "our").

The information, designs, images, ideas, project portfolios, and services provided on this website are for general informational and illustrative purposes only. They do not constitute professional advice, a binding proposal, or a guarantee of specific results. Actual interior design outcomes depend on site conditions, client requirements, budget, materials, timelines, and other project-specific factors.

We make no warranties or representations regarding the accuracy, completeness, or suitability of the content on this website. Any reliance on the information or visuals provided is strictly at your own risk. **Design Factor** shall not be liable for any loss, damage, or expense arising directly or indirectly from the use of this website or any decisions made based on its content.

For personalized interior design services, consultations, or project discussions, please contact us directly to discuss your specific requirements. All projects are subject to a formal agreement and terms mutually agreed upon.

This Legal Disclaimer forms part of our **Terms of Use** and **Privacy Policy** below.

At *Design Factor*, we respect your privacy and are committed to protecting your personal information. In simple terms, this is what you need to know:

- We collect basic information such as your name, email, phone number, and project details when you contact us or fill out an inquiry form.
- We use this information only to respond to your inquiries, provide interior design services, and improve our website experience.
- We do not sell your data to anyone.
- We keep your information secure and retain it only as long as necessary.
- You have the right to access, update, or request deletion of your personal data (subject to legal requirements).

By using our website **www.designfactor.in**, you consent to the practices described in this Privacy Policy. If you do not agree, please do not submit any personal information.

Effective Date: Mar 21, 2026
Last Updated: April 22, 2026

1. Introduction
Design Factor ("we," "us," or "our") operates the website "www.designfactor.in" (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website, submit inquiries, share project details, or otherwise interact with us.

We are committed to transparency and compliance with applicable data protection laws in India, including the Digital Personal Data Protection Act, 2023 (DPDP Act), and any other relevant regulations based on your location.

This Privacy Policy applies to all visitors, users, and potential clients of www.designfactor.in.

2. Information We Collect Personal Information you provide:
- Contact details: Full name, email address, phone number, and mailing address.
- Project-related information: Details about your home or office space, design preferences, style inspirations, budget range, photographs or descriptions of your space, and any other information you voluntarily share through contact forms, emails, or consultations.
- Other information: Any details submitted via inquiry forms, WhatsApp, or direct communication.

Automatically Collected Information:
- Technical data: IP address, browser type, device information, operating system, and referring URLs.
- Usage data: Pages visited, time spent on the site, and user interactions (collected through cookies and similar technologies).

Cookies and Tracking Technologies:
We use essential cookies and analytics tools (such as Google Analytics) to improve website performance, understand user behavior, and enhance your experience. You can control cookies through your browser settings.

We do not collect sensitive personal data unless you voluntarily provide it for a specific project and with your consent.

3. How We Collect Information
- **Directly from you**: Through contact/inquiry forms, email, phone, WhatsApp, or during consultations.
- **Automatically**: When you browse our Website.
- **From third parties**: Only in limited cases, such as referrals, and always in accordance with applicable laws.

4. How We Use Your Information
We use your personal information for the following purposes:
- Responding to your inquiries and providing interior design consultations or quotes.
- Delivering and managing your interior design projects (planning, 3D visualizations, material selection, etc.).
- Improving our Website, services, and overall client experience.
- Sending occasional updates, newsletters, or promotional information about our work (you can unsubscribe at any time).
- Complying with legal obligations and protecting our legitimate business interests.

5. Sharing Your Information
We do **not** sell, rent, or trade your personal information.

We may share your data only with:
- Trusted third-party service providers (e.g., web hosting, email service providers, analytics tools, or project-related subcontractors such as architects, contractors, or vendors) who are bound by confidentiality agreements.
- Professional advisors (legal or financial) when necessary.
- Government or regulatory authorities if required by law.

6. Data Security
We implement reasonable security measures (technical and organizational) to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. After that, we securely delete or anonymize your data.

8. Your Rights You have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent (where processing is based on consent).
- Object to or restrict certain processing activities.

To exercise these rights, please contact us using the details provided below. We will respond to your request within a reasonable time.

You may also opt out of marketing communications by clicking the "unsubscribe" link in our emails or by contacting us directly.

9. Children's Privacy
Our Website is not directed at children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take steps to delete it.

10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last Updated" date. Your continued use of the Website after any changes constitutes your acceptance of the updated policy.

12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Design Factor
Block I, Kirti Nagar,
New Delhi - 110015, India
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